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COMMON QUESTIONS

COMMON QUESTIONS

Frequently Asked Questions

Get clear answers to common questions about roofing, storm damage, insurance claims, warranties, inspections, materials, and the roofing process from the KCX team.

Get clear answers to common questions about roofing, storm damage, insurance claims, warranties, inspections, materials, and the roofing process from the KCX team.

Do you pull permits for every job?

We pull permits whenever a project requires one. Not every roofing project needs a permit, but every job we do meets IBC and IRC code standards. We never cut that corner.

How does a roof inspection work?

Can you work with my insurance company?

What areas do you service?

What kind of warranty do you offer?

How do I know if my roof needs to be replaced or just repaired?

What payment methods do you accept?

Are you licensed and insured?

Can my roof be repaired?

In most cases, yes. Roof repair is the right path when damage is isolated to a specific area — a missing shingle section, a failing flashing detail, a pipe boot leak, or wind damage in one part of the roof. Repair becomes harder to justify when the roof is near the end of its useful life, when damage is widespread, or when the existing materials are no longer available in matching colors. After an inspection, we'll give you a straight answer on whether repair makes sense — and tell you when replacement is actually the better investment.

How much does a roof repair cost?

Does the repair come with a warranty?

What types of roofs do you repair?

How long does a roof repair take?

Do you only do roofs, or what other exterior work do you offer?

KCX is a full-exterior contractor, though roofing is our specialty. We also handle siding (vinyl, fiber cement, LP SmartSide), gutters and downspouts, gutter guards, soffit and fascia, windows, and skylights. If a project involves more than one trade — say, a storm claim that includes roof, gutters, and siding — we coordinate the full scope so you're not managing multiple contractors. Whatever exterior work you need, we can either handle it directly or tell you upfront if it's outside our scope.

Do you offer financing options?

Can you match siding or shingle colors on a partial replacement?

How long does a siding or window project take?

Do you handle storm-damage claims for siding and windows too?

Are roof inspections free?

Yes. KCX provides free roof inspections across the Kansas City metro — including photo documentation and a written summary of any damage found. No obligation to move forward. If we find storm damage, we'll walk you through what the next steps look like; if we don't, we'll tell you that too.

Will insurance cover storm damage to my roof?

What's my out-of-pocket cost on an insurance claim?

How quickly should I get my roof inspected after a storm?

What does storm damage to a roof actually look like?

Will filing a roof claim raise my insurance premium?

How does KCX work with my insurance company?

What if my claim gets denied?

Do I have to use my insurance company's preferred contractor?

READY WHEN YOU ARE

Let's take a look at your roof.

Let's take a look at your roof.

Free roof inspection, photo report, and clear next steps. No pressure or obligation — just the answers you need.

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ROOFING & EXTERIORS

Premium roofing and exterior services for Kansas City homeowners. Inspected, permitted, documented.


(913) 703-6707

help@kcxroof.com


Mon — Sat  ·  8am to 7pm

QUICK LINKS

HEADQUARTERS

Kansas City

8301 State Line Rd

Suite 220

Kansas City, MO

64114

SERVING THE KANSAS CITY METRO

Overland Park · Leawood · Parkville · Olathe · Shawnee · Lenexa · Mission · Prairie Village · Roeland Park · Mission Hills · Fairway · Kansas City MO · Kansas City KS · Liberty · Lee's Summit · Blue Springs · Raytown · Grandview · Belton · and surrounding Kansas City communities

@2026 KCX Company, Inc. | Johnson County License #0012876 | KS Roofing Reg. #CT-25-003613

KCX Logo

Top-notch roofing and exterior home services. Call KCX today!

Top-notch roofing and exterior home services. Call KCX today!

QUICK LINKS

HEADQUARTERS

Kansas City

8301 State Line Rd

Suite 220

Kansas City, MO

64114

SERVING THE KANSAS CITY METRO

Overland Park · Leawood · Parkville · Olathe · Shawnee · Lenexa · Mission · Prairie Village · Roeland Park · Mission Hills · Fairway · Kansas City MO · Kansas City KS · Liberty · Lee's Summit · Blue Springs · Raytown · Grandview · Belton · and surrounding Kansas City communities

@2026 KCX Company, Inc. | Johnson County License #0012876 | KS Roofing Reg. #CT-25-003613

KCX Logo

Top-notch roofing and exterior home services. Call KCX today!

Top-notch roofing and exterior home services. Call KCX today!

QUICK LINKS

HEADQUARTERS

Kansas City

8301 State Line Rd

Suite 220

Kansas City, MO

64114

SERVING THE KANSAS CITY METRO

Overland Park · Leawood · Parkville · Olathe · Shawnee · Lenexa · Mission · Prairie Village · Roeland Park · Mission Hills · Fairway · Kansas City MO · Kansas City KS · Liberty · Lee's Summit · Blue Springs · Raytown · Grandview · Belton · and surrounding Kansas City communities

@2026 KCX Company, Inc. Johnson County License #0012876 KS Roofing Reg. #CT-25-003613