Privacy Policy

KCX Company, Inc., doing business as KCX Roofing & Exteriors


Effective date: October 1, 2026


KCX Company, Inc. ("KCX," "we," "us" or "our") respects your privacy. This policy explains what information we collect when you visit www.kcxroof.com or contact us, how we use it, who we share it with and the choices you have.

By using our website you agree to the practices described here.


1. Information we collect


Information you give us. When you fill out a form, schedule an inspection, call, text or email us, we collect what you provide. This can include your name, phone number, email address, property address, details about your project, photos and insurance claim documents.


Information collected automatically. When you visit our website, we and our service providers use cookies, pixels and similar technologies to collect information about your visit. This includes your IP address, device and browser type, approximate location, the pages you view, how you arrived at our site and how long you stay.


Visitor identification. We work with third-party identity and analytics providers that help us understand who is visiting our website. These providers may match information from your visit with information they already hold in their own databases. As a result we may receive your name, email address, phone number or mailing address even if you did not submit a form on our site.


Information from other sources. We may receive information about you from referral partners, lead and review platforms, public property records and others involved in your project such as your insurance carrier.


2. How we use your information


We use the information we collect to:

  • Respond to your questions and requests

  • Schedule inspections and prepare estimates

  • Perform and document roofing and exterior work, including permits and warranty registration

  • Contact you about our services by mail, email or phone where the law allows

  • Understand how people use our website and improve it

  • Measure and improve our advertising

  • Meet legal obligations and protect our rights


3. Marketing and your choices


You can ask us to stop marketing to you at any time. Email help@kcxroof.com or call (913) 703-6707 and tell us you want to be removed. Our marketing emails also include an unsubscribe link. We will honor your request promptly.


4. How we share information


We do not sell your personal information to third parties for money. We share information only as described here:


  • Service providers. Companies that help us run our business, such as website hosting, analytics, visitor identification, scheduling, email, mailing and payment processing.

  • Project partners. Crews, suppliers, manufacturers and local permitting offices, as needed to complete your project and register your warranty.

  • Legal reasons. When required by law or needed to protect our rights, our customers or others.

  • Business transfers. If KCX is sold, merged or transfers its assets.


Some analytics and identification providers collect information directly through our website. They may use it under their own privacy policies.


5. Cookies and tracking technologies


Our website uses cookies, pixels and similar tools to operate the site, understand our traffic and identify visitors as described in Section 1. You can block or delete cookies in your browser settings. Some parts of the site may not work as well if you do. Our website does not currently respond to browser "Do Not Track" signals.


6. Text messages


If you text us or give us your mobile number and agree to receive texts, we may text you about your inspection, estimate or project. Message and data rates may apply. Reply STOP at any time to opt out. Consent to receive texts is not a condition of buying anything from us. We do not share mobile numbers or text messaging consent with third parties for their own marketing.


7. Data security and retention


We take reasonable steps to protect your information, but no website or electronic storage is completely secure. We keep information for as long as we need it for the purposes in this policy, including project, warranty and legal records.


8. Your requests


You can ask us to tell you what personal information we hold about you, correct it, delete it or stop using it for marketing. Email help@kcxroof.com with your request. We may need to keep some records, such as contracts and warranty files, where the law or our business requires it.


9. Children


Our website and services are meant for adults. We do not knowingly collect information from anyone under 18.


10. Third-party links


Our website may link to other websites. We are not responsible for their content or privacy practices.


11. Changes to this policy


We may update this policy from time to time. Changes will be posted on this page with a new effective date.


12. Contact us


KCX Company, Inc. DBA KCX Roofing & Exteriors


8301 State Line Rd, Suite 220 Kansas City, MO 64114

Phone: (913) 703-6707 Email: help@kcxroof.com Website: www.kcxroof.com